All products on our company's website will be consistent with those available in our stores across Europe. If there is a store in your area, we recommend purchasing from the store as priority, as online orders require shipping fees.
For online purchases, we thoroughly inspect every detail of the product before shipment to ensure there are no issues.
Delivery times may vary depending on the region, but we aim to ship products within 7 to 30 days after payment is received. In case of any out-of-stock items, we will promptly communicate with you via email or SMS. Please keep an eye on your inbox and phone notifications.
Upon receipt of your order, if the size is not suitable, we offer a one-time exchange within 15 days. Please understand and accept that our company does not support return services for non-quality issues and only offers one exchange service.
For your exchange service, we will ship via DHL, and you will need to supplement the shipping fee beforehand. Shipping fees vary according to different countries and regions. Please refer to the table below for specific rates. We regret that we cannot proceed with the exchange service until the required shipping fee is fully supplemented.